Privacy Policy

Introduction

This is the privacy policy (“Privacy Policy”) of HEGEN PTE LTD and its affiliates (including but not limited to its subsidiaries, related, associated and affiliated companies, whether such companies are residing, situated, carrying on business, incorporated or constituted within or outside SINGAPORE).

This Privacy Policy applies to personal information about individuals held by the HEGEN PTE LTD. HEGEN PTE LTD will only process your Personal Data in accordance with the Personal Data Protection Act 2012, the applicable regulations, guidelines, orders made under the PDPA and any statutory amendments or re-enactments made of the PDPA from time to time (collectively referred to as the “PDPA”) as well as this Privacy Policy.

HEGEN PTE LTD reserves the right, at its sole discretion, to modify, update and/or amend this Privacy Policy from time to time with reasonable prior notice to you. HEGEN PTE LTD will notify you of any amendments via announcements on the HEGEN PTE LTD website (“Site”) or other appropriate means as determined by the HEGEN PTE LTD. Please therefore remember to check this Site from time to time to see if there are amendments to this Privacy Policy. Any amendments to this Privacy Policy will be effective upon notice to you. By continuing to use the services and/or access to the Site after being notified of any amendments to this Privacy Policy, you will be treated as having agreed to and accepted those amendments.

You may obtain a copy of this Privacy Policy on www.hegen.com or by contacting the HEGEN PTE LTD at the contact details below.

If you do not agree to this Privacy Policy or any amendments to this Privacy Policy, HEGEN PTE LTD may not be able to render all services to you and you may be required to terminate your relevant agreement with HEGEN PTE LTD and/or stop accessing or using the website.

Collection of Personal Data

The term “Personal Data” means any information in the possession of HEGEN PTE LTD or control of HEGEN PTE LTD that relates directly or indirectly to an individual to the extent that the individual can be identified or are identifiable from that and other information in the possession of HEGEN PTE LTD such as name, address, telephone number, NRIC, email address, etc. HEGEN PTE LTD may “process” your Personal Data by way of collecting, recording, holding, storing, using or disclosing it.

Your Personal Data may be collected from you during your course of dealings with HEGEN PTE LTD in any way or manner including pursuant to any transactions and/or communications made from/with HEGEN PTE LTD,including interactions on www.hegen.com. HEGEN PTE LTD may also collect your Personal Data from a variety of sources, including without limitation, at any events, seminars, road shows, customer satisfaction surveys organised or sponsored by the HEGEN PTE LTD and/or from the cookies used on the Site.

In addition, the HEGEN PTE LTD may also receive, store and process your Personal Data which are provided or made available by any third parties, credit reference bodies, regulatory and law enforcement authorities, for reasons including delivery of HEGEN PTE LTD products and/or services, performance of conditions of agreements and/or to comply with the HEGEN PTE LTD legal and regulatory obligations.

Security of your Personal Data

HEGEN PTE LTD is committed to ensuring that your Personal Data is stored securely. In order to prevent unauthorised access, disclosure or other similar risks, HEGEN PTE LTD endeavours, where practicable, to implement appropriate technical and organisational measures in accordance with the applicable laws and regulations to safeguard against and prevent the unauthorised or unlawful processing of your Personal Data, and the destruction of, or accidental loss, damage to, alteration of, unauthorised disclosure of or access to your Personal Data.

HEGEN PTE LTD will make reasonable updates to its security measures from time to time and ensure the authorised third parties only use your Personal Data for the Purposes set out in this Privacy Policy, and to adequately safeguard your Personal Data.

The Internet is not a secure medium. However, HEGEN PTE LTD will put in place various security procedures with regard to the Site and your electronic communications with HEGEN PTE LTD.

Please be aware that communications over the Internet, such as emails/webmails are not secure unless they have been encrypted. Your communications may be routed through a number of countries before being delivered – this is the nature of the World Wide Web/Internet.

HEGEN PTE LTD cannot and does not accept responsibility for any unauthorised access or interception or loss of Personal Data that is beyond HEGEN PTE LTD reasonable control.